Support Center

We're Here to Help

Need assistance with the API Developer Portal? Our team is available to help with access requests, technical issues, and general inquiries.

Contact Support

Email: GB_IT_API_Support@manulife.ca

Support Hours:

• Monday to Friday (9AM - 5PM EST)

• Closed on weekends and public holidays

What Can We Help With?

General Inquiries

Questions about portal access, subscriptions, APIs, or account-related requests.

Technical Support

Issues accessing APIs, subscription keys, authentication, or portal functionality.

Report an Issue

Report bugs, errors, or unexpected behavior. Please include any relevant screenshots or error messages.

Feature Requests

Share feedback or suggestions to help improve the Developer Portal experience.

Submit a Support Request

Please include the following information in your email:

• Full Name

• Email Address

• Subject

• Description of the Issue

• Priority (Low, Medium, High)

• Attachments (Optional)

Customer Commitment

We are dedicated to delivering exceptional customer support and ensuring your experience is smooth, secure, and productive. Your satisfaction is our priority.

Thank you for choosing us. We look forward to assisting you!